Scott, thank you so much for everything! We are so pleased and everything looks wonderful! Mr. Wallace was a pleasure to work with! We love our pergola! Thanks again, we appreciate you and all your guys hard work!
Just writing a quick note of thanks to everyone at Pristine Pools for making a dream come to life. It seems like it was just yesterday when I was shown the design and now here it all is completed and beautiful. I can’t believe my eyes when I walk outside now and I’m so happy. But I’m a little sad too because now that the job is complete I won’t be seeing anything new being built each day.
Ever since this project started, every day has seemed like Christmas. When I would come home, I would marvel at new work that was completed. The pool is formed, then the coping and tile, then the pergola, then the decking. It has been an exciting experience and I wish it would keep going.
A special thanks to Scott, Don, Dustin and Coral who have abilities, skills and most importantly the patience required to help me the way that they did. They are worth their weight in gold.
Scott’s computer design was the key that made everything possible. For 10 years I had been talking to others and trying to figure out how to transform my small split level backyard into something beautiful. But I could never even come close to designing something that I liked. Scott was able to do it on the first try. Unbelievable! I loved his design so much that I signed up immediately. I admit that I was apprehensive that he could pull it off. But he did in a big way. He brought the WOW factor that I wanted.
Without a doubt I’m going to miss seeing Don every day. His knowledge and understanding of this project has been impeccable. I can tell he really loves his work and believes in the expertise of his crews. His unrelenting confidence and drive kept me inspired and informed through every step in the process. He was always there to keep me updated and he was always there when I needed help. I think he is part machine, part encyclopedia and part tyrant. He gets the job done perfectly. No doubt about that!
I would never forgive myself if I didn’t thank Coral in the office. She helped me pick out all the colors for tile, plaster and decking. I relied on her a lot because I was not sure that I could pick it all out correctly. She took a lot of time showing me samples and photos on the computer. Her magic worked because it all came together better than I could have ever imagined.
Pool plaster was something that I had never given much thought to. I want to especially thank Atlantis Pool Plastering that your company brought in to do the Pebble Sheen. Outstanding work through and through. They were very clean, organized, fast and are the ultimate professionals. It is by far the crowning jewel on the entire project. Don’t get me wrong, the waterfalls and pergola are awesome too!
I’m so impressed that you sent Dustin to take me to “Pool School.” He certified every system, added chemicals and taught me how to use my smart phone to control and monitor the pool, lights and equipment. You guys really do go over and above. I can’t tell you how positive and how jaw dropping the response has been.
Neighbors and friends have been so complimentary and probably a little jealous. I’m including some before and after photos so you can see the huge transformation. I really love the pool at night with the color LED lights on. It’s all so beautiful. Thank you so much!
Tim and I wanted to thank you for doing a terrific job on our backyard pool. Now that summer is here, we have used it everyday and absolutely love it as it is perfect for our family needs.
We love the in-ground cleaning system, cool deck, water shears, the recommendation for the retaining type wall, and overall the quality of the entire pool and value it adds to our backyard. The quality of workmanship from the beginning through the entire process was excellent.
We’ve had many compliments and we have recommended you guys to a few neighbors.
Scott, the owner of Pristine Pools couldn’t have been more helpful and knowledgable. We had to resurface our pool this summer and wasn’t sure what to expect. Scott had more tile options and surface colors than I even expected to see. Everything went great and on time and Scott had the idea to turn our unused hot tub/spa into a “sun spa” which is now like a baby pool and everyone has loved it!
One of best things about Pristine Pools is Scott’s willingness to help you learn exactly how to run your pool. I have been taking care of ours for the last 3 years just on trying to figure it out myself. Scott took me to “pool school” and taught me a better (right) way to take care of our pool. That wasn’t it, when the winter came in, Scott made sure that our pool was shut down properly so that we wouldn’t have any frozen pipes during the winter. Excellent service!